Step Challenge FAQs

About the event

The Big Step Challenge is a virtual event which challenges you to walk 10,000 steps a day from 10-16th September and raise vital funds for the Big Issue Foundation. Funds raised will be used to help fight poverty and exclusion in Big Issue vendors. As this is a virtual event, it's happening wherever you are! You choose where you get involved - your local park, your neighbourhood, your gym... anywhere in the country (or even the world!).
10,000 is roughly 8km. If you'd like to walk any more or less, go for it! Feel free to choose a distance which fits you.
There is no minimum age restriction, but participants under 18 years old should please make sure that they have the permission of their parent or guardian before taking part.
There is a registration fee of £5 that will be collected when you register to take part.
Yes! Please share your news and successes on your favourite social media site by using the hashtag #BigStepChallenge. Your posts might even appear on the The Big Issue Foundation website and social media! You'll be able to see how the other supporters are doing too. You can also visit our facebook at The Big Issue Foundation, Twitter at @TBIF and Instagram at TheBigIssueFoundation. If you're feeling inspired, send us an email at and you can be featured on our website too!
Of course! Whilst this is an individual challenge, you can create team pages and get your friends involved.
The Big Step Challenge is supposed to be fun, so we don't expect you to over-exert yourself! All we ask is that you enjoy yourself and don't push yourself to far. If you have concerns about your own health and fitness while taking part in this event, please speak to your doctor first. You can read our event terms and conditions here.
  1. Complete your online registration. This just takes a minute!
  2. Set up your fundraising page (which you can do as part of your online registration process) and check out these handy tips for gaining sponsorship.
  3. Track your progress - Link your page with the MapMyFitness app.
  4. Walk 10k steps a day from 10-16 September and raise your £100 sponsorship.
  5. Make sure to track it – using a running app like Strava on your phone, fitbit or other device.


The fundraising goal for this event is £100. If you have any questions or concerns about your fundraising, simply give us a call on 020 7526 3456 or send us an email at and we’ll give you plenty of easy tips to help you smash your target!
everydayhero/JustGiving is an online fundraising platform, which you can use to collect your donations, and you can keep your supporters up to date with your progress with your very own fundraising page. Your fundraising page will be set up automatically when you register for The Big Step Challenge.

If you have already registered, you can log into your page by using the log in details you supplied when you registered. You can share your page with family and friends to encourage them to support you.
Gift Aid adds 25p to every £1 donated, at no extra cost to the donor. It’s a Government scheme that enables charities to claim this 'extra money' from tax that people have already paid. To allow us to claim Gift Aid, the donor has to be a UK taxpayer and have paid sufficient Income Tax and/or Capital Gains Tax to cover the amount The Big Issue Foundation will reclaim in the tax year. If you are fundraising offline, please make sure you send your sponsorship form to us so we can claim it.
The easiest and most cost-efficient way to collect donations is by asking your supporters to donate online through your own fundraiser page, because the money will come directly to The Big Issue Foundation.

You can also send a cheque (made payable to The Big Issue Foundation) to:

113-115 Fonthill Road,
N4 3HH
If your supporters have given you cash donations, then you can pay in the money yourself (using your credit or debit card) to your fundraising page. Please do not post cash to us. If you have a sponsorship form, please send it to us at the address below so that we can claim the Gift Aid. You can also send a cheque (made payable to The Big Issue Foundation) to:

113-115 Fonthill Road
N4 3HH
Go to your fundraiser page in everydayhero, and hover your mouse over the box that has space for a photo, and you will see a box which says 'Update Page Photo'. Click this, then click the subsequent 'Upload' button. You can then select a new photo from your computer.
Log in to your page, and you will see text which says "4 small actions": one of these items will share your page. Click on it, and it will highlight your link in a box below and you can then drag or copy this link onto a Facebook post or an email, then add in some text about why you are taking part in the Big Step Challenge.
At the end of the challenge, you'll receive a medal in the post for your hard work. If you hit the fundraising target over £100 too, we'll send you a free Big Issue Foundation T shirt.
Your fundraising will go towards the vital work of The Big Issue Foundation helping fight poverty and exclusion for Big Issue vendors. You can read about the specific work that we do here.

Tracking your distance

MapMyFitness is a training app which tracks and records your distance. everydayhero has partnered with MapMyFitness so that you can link your fundraising page to MapMyFitness, and your page will then be updated every time you complete an activity, and your fundraisers can see how you’re progressing. Fundraisers who use this feature raise an average 46% more! You can find out how to link your MapMyFitness to you fundraising page by watching this video.
Strava is a training app which tracks and records your distance. everydayhero has partnered with Strava, which means you can link your fundraising page to Strava, and your page will then be updated every time you complete an activity. Your fundraisers can see how you’re getting on. Fundraisers who use this feature raise an average 46% more! You can find out how to use it by watching this video.
A Fitbit device is worn on the wrist and helps you to reach your health and fitness goals by tracking your activity, exercise, sleep, weight and more. You can find out more about tracking your activity and linking it to your The Big Step Challenge fundraising page by watching this video.
If you don't have a fitness app or would prefer not to use one, you can still easily keep track of your distance through your fundraising page by manually adding them. Your supporters will be able to see your progress and help to motivate you. Follow the steps below:

- Log in to your fundraising page using the email address and password you supplied during sign-up (don’t worry if you’ve forgotten either of these, you can send a request to reset them).
- Below the 'Post an update' box, you’ll see 'Fitness' with a runner icon. Click on this and it will open a new box.
- Edit the number of steps, the duration of activity, and the time of day during which you completed your steps by clicking on the links.
- Click 'Post' and then refresh your page – your update should now appear in your feed.
Yes, please do - this means that we'll always have the most accurate information for you, and your supporters will be able to see just how well you're doing. Log in to make your updates.
While your fitness update might automatically select km, you can click on text (coloured in green) and select the steps option instead. Should you choose to update in km, don’t worry as this will be specially coded so it can still contribute to your Big Step Challenge total. 10,000 steps is approximately 8km however as everyone’s steps are different, this changes between people.

Get help

everydayhero has its own dedicated Support team, who are on hand to help you with your questions about your fundraiser page, donations, logins and anything else related to the everydayhero side of things. You can email, visit the FAQ page or ask your questions using live chat.